KRAK logo

Rapid One

Rapid One is a mortgage and lending company focused on delivering personalized home refinance and loan solutions. Their mission is to simplify the lending process with transparency, customer-first experiences, and digital tools that make applying for and managing loans straightforward and stress-free.

Engagement

4 months

Tools

Figma

WordPress / Custom CMS

React Components

AWS

What We Did

UX & UI Design

Full-Stack Development

Web Strategy

Deliverables

Loan Application Flow

Review Integration

Privacy & Terms CMS

Contact & Licensing Pages

Problem

Rapid One’s outdated online presence no longer reflected their customer-first approach or the credibility of their services. The site’s confusing navigation, lack of a clear loan application process, and absence of visible client testimonials discouraged potential borrowers from completing applications. To remain competitive, Rapid One needed a modern, trustworthy digital experience that clearly communicated their value and simplified the loan process from start to finish.

Rapid One Brand Guidelines: Open documentation showing rules for logo safe space and usage on different backgrounds in a black booklet.
Rapid One Brand Guidelines: Open documentation showing rules for logo safe space and usage on different backgrounds in a black booklet.
Rapid One Brand Guidelines: Open documentation showing rules for logo safe space and usage on different backgrounds in a black booklet.
Rapid One Brand Guidelines: Open documentation showing rules for logo safe space and usage on different backgrounds in a black booklet.

Process

badpixel collaborated closely with Rapid One to reimagine their digital platform from the ground up. Through in-depth research on mortgage industry UX standards, the team identified key friction points in the borrower journey and designed an intuitive, step-by-step application flow that guided users seamlessly through refinance and purchase options. A dynamic testimonials hub was developed to automatically pull in authentic reviews from Yelp and Google, reinforcing credibility at every stage. The new responsive design ensured effortless usability across all devices, while a scalable CMS empowered the Rapid One team to efficiently manage legal, privacy, and licensing updates as their business evolved.

Rapid One Brand Guidelines: Open documentation showing rules for logo safe space and usage on different backgrounds in a black booklet.
Rapid One Brand Guidelines: Open documentation showing rules for logo safe space and usage on different backgrounds in a black booklet.
Rapid One Brand Guidelines: Open documentation showing rules for logo safe space and usage on different backgrounds in a black booklet.
Rapid One Brand Guidelines: Open documentation showing rules for logo safe space and usage on different backgrounds in a black booklet.

Solution

The redesigned Rapid One platform delivers a sleek, trustworthy, and conversion-driven mortgage experience. The refreshed homepage clearly communicates services and benefits, while the optimized application process removes complexity and encourages completion. Real client testimonials now take center stage, helping new users feel confident in their choice. With this new digital foundation, Rapid One can better attract qualified leads, engage potential borrowers, and position itself as a reliable partner for every stage of home financing.

What Our Clients Say

Hear directly from our clients about their experience with Badpixel.

Rapid One logo

"At Rapid One Lending, I’ve had the opportunity to work with Chris and his team on multiple software projects over the years. With my background and certification in UX, I felt confident they understood exactly what we needed. The badpixel team not only met those expectations but also offered feedback that made sense from both a business and user experience perspective. We value direct, honest communication and a commitment to high standards in design and development, and that’s exactly what badpixel delivered."

DURING A LIVE TAPING OF THE HEIDI AND FRANK SHOW, KLOS, LOS ANGELES

“...my friends over at badpixel, who basically, were vital in the development of Krak's new website, myKrak.com…thanks, Chris, and Sheila, Olivia, everybody who's vital and put this thing together, myKrak.com's new website, Go check it out. It's on your mobile, save it on your bookmarks, on your home screen, on your device, because it has Apple CarPlay player in it and everything. So, yeah, check out my Krak.com…Thank you guys  for all your hard work and dedication in the development of myKrak.com. Appreciate it!”

Client image
Timothy Trout

CEO & Managing Partner

Rapid One Lending website design displayed on a laptop screen, highlighting the user interface.
Rapid One Lending website design displayed on a laptop screen, highlighting the user interface.
Rapid One Lending website design displayed on a laptop screen, highlighting the user interface.
Rapid One Lending website design displayed on a laptop screen, highlighting the user interface.
Mobile-responsive design of the Rapid One Lending platform displayed on a tablet, showcasing a user profile or team view.
Mobile-responsive design of the Rapid One Lending platform displayed on a tablet, showcasing a user profile or team view.
Mobile-responsive design of the Rapid One Lending platform displayed on a tablet, showcasing a user profile or team view.
Mobile-responsive design of the Rapid One Lending platform displayed on a tablet, showcasing a user profile or team view.
Mobile-responsive design of the Rapid One Lending platform displayed on a tablet, showcasing a user profile or team view.
Mobile-responsive design of the Rapid One Lending platform displayed on a tablet, showcasing a user profile or team view.
Mobile-responsive design of the Rapid One Lending platform displayed on a tablet, showcasing a user profile or team view.
Mobile-responsive design of the Rapid One Lending platform displayed on a tablet, showcasing a user profile or team view.

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